Pros
Their operations team is awesome. Everyone else will gloss out the flaws and gaslight you into thinking it's only a you problem. Above Avg pay with good benefits Lots learned in the training phase albeit it's at the traumatic end If you're desperate, they're a good fit, there's no space for hesitation and you have to really be desperate that self-respect isn't a thing for you anymore.
Cons
- totally destroyed my passion for being an executive assistant, borderline destroyed my life with the amount of unnecessary stress they bring to the table due to inefficient, ineffective training methods - imagine being asked to do a 4-5 hour task in 1-2 hours by people who have no experience in that task nor a record of completing it at that time - imagine doing plenty of above and beyond but not getting rewarded for that yet getting punished for the small mistakes in grading - imagine all this happening to you and when you do book a consult, it is always phrased around the narrative that it is beyond your control and YOU HAVE TO ADJUST. - pandering to resilience discreetly with positive power words is a very common occurrence - Executive Partner? More like, an executive assistant with a vague job description so you can be exploited into overworking yourself without additional benefit for efficiency - The scope of your role is kept vague and general so they could add more work in without additional pay - They're not transparent enough with policies, placement, and internal processes. Ask them hard, real questions, they will sugarcoat it with vague corpo-filtered answers - if you're mentally ill or struggling already, don't even try. You're going to get worse. - They're overhyped and have not taken responsibility for the many hires affected by their overhyped numbers - Expect that you will be asked to be perfect based on an imperfect scale they're still working on, and still get punished for it. - Always think positive. Any dissent I've seen so far has only led to offboarding, or finding you one single mistake to justify offboarding - They will say they are employee-oriented but really make client-oriented decisions at higher management, even in their core policies - They have a lot of rules that don't make sense or aren't explained, and if you ask them about it, you're in for a ride - They filter out the hard questions in Q&As - If you think they're different from your BPO setup which is likely toxic, you're going to be really disappointed - If you got sent here by their flashy social media posts and paid social media influencers, you're going to have a bad time - A lot of red-flag clients get away with appeasements framing you as the one who made the mistake - Don't expect a good client in this pay grade. They're still paying you because Filipinos tend to be cheaper labor for the same, if not better quality of work