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Auto-Owners Insurance

Engaged employer

Follow this method - Auto Claims Adjuster Auto-Owners Insurance Employee Review

1.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

If you need an in-between jobs job, then stay here for less than a year. The year mark is when the shyte hits the fan. You being the fan.

Cons

Clients are SO MEAN. And supervisors are just as mean. I once received 90 voicemails in one day. Over 300 emails. I told my supervisor that I was having mental health problems without any reaction except being told to step up my work. I developed a different anxiety disorder symptom where I’d literally lock up and be unable to move. My coworker and I would have a contest about who cried in the bathroom the most each day. Thought about suicide. I took medical leave when I finally broke. I now work in property management as a community manager. LOVE my job. My car was totaled by someone with AO insurance. I openly offered the rep a job reference. Openly offer it to anyone trying to escape this awful company.

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Auto-Owners Insurance Response
6mo
Thank you for sharing your experience. We’re truly sorry to hear the level of stress and lack of support you felt, as this is not the environment we strive to provide. Your feedback is valuable and we appreciate your candid input. We would like to learn more about these issues. Please email us at conversation@aoins.com so that we can look into this.

Explore other reviews about Auto-Owners Insurance

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and fun people

Cons

Pay was less than other insurance companies

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Auto-Owners Insurance Response
4w
Thank you for sharing your review! We are so glad to hear you enjoyed the work environment and team members during your time with Auto-Owners.
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to create your own schedule. Many additional training and certification opportunities that are supported by home office and branch manager.

Cons

Low staffing and high claim counts.

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Auto-Owners Insurance Response
8h
Thank you for sharing your review! We prioritize training opportunities and continued education for our associates and are glad to hear you were able to take advantage of this.
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