Pros
Health Benefit premiums are better than most. Enjoyed helping and educating those that called in.
Cons
Management states they have an "open door policy". It's more of a "sweep it under the rug" policy. If you do report anything, be aware of repercussions and nothing being done about it. There is no trust among your co-workers and management.
No advancement opportunity unless your are a relative or a friend of a relative. Those that do get promoted lack knowledge and education and could not perform their job duties that they were hired for to begin with.
Employees are overworked. There is no validation for doing your job well. They tend to dwell on negativity. Employees that are relatives and friends of relatives, receive favoritism, while the real employees are stuck cleaning up after their mistakes or negligence.
The atmosphere is very intense. Training is lacking in knowledge, experience, and professionalism.
Had to increase dosage of anxiety medication and begin therapy in order to deal with the stress. My need for employment temporarily outweighs the cons.