It’s not just bad times, culture has been declining - Anonymous employee Autotrader Employee Review

2.0
4 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work colleagues Remote first periods Good tech and office

Cons

I feel like the culture decline started with the poem. It didn’t land well and the follow up sessions dissecting what the poem meant were strange. It felt tone death. It’s a shame as it feels like senior management have become out of touch. There is a lack of transparency when things are not going well. The communication feels very PR heavy, without addressing the real issue in most recent cases. I’m expecting someone to think, well Nathan just did an announcement on ALTV, i felt like it missed some points people keep raising, i understand if you don’t want to address it company wide, but something should be done in every community. When things are going well some management have an undertone that we should be grateful to work at Autotrader. The rigid 3 days in the office reduces flexibility so much, not very inclusive, and i think most people would likely accept it if salaries were in line with the market. It feels like there has been a perfect storm of consistent removal of flexibility to now 3 fixed days in the office. Years of low pay rises, where employees can get differing % and told not to talk about it, the only way for fair and transparent pay in a business. And now a lot of pressure from senior management, filtering down through the whole company, as the business is under pressure. Is it any wonder the culture is declining?

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Autotrader Response
4mo
We encourage colleagues across all communities to share how they’re feeling, whether with their manager, community leaders, or the people team. As you suggest, communicating directly within teams and communities is a constructive way to address any issues.

Explore other reviews about Autotrader

5.0
10 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Work-life balance is amazing. Everyone is open to communication. You can talk about any issue with your manager without hesitating.

Cons

Everything is too structured. You cannot improve yourself too muchç

1
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Autotrader Response
1y
Hi there, thanks so much your 5* review and contribution to our Glassdoor page, it's very much appreciated! Lovely to hear you find the work-life balance amazing and the open communication, music to our ears and exactly what we strive for. We also appreciate your constructive comment around structure, are you referring to a career path or the work you do? Be good to hear more and how we can help understand that. Thanks again and we hope you continue to enjoy life at AT!
1.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Whatever was good about Autotrader is long gone by now

Cons

This place is a masterclass in corporate hypocrisy. Leadership constantly congratulates itself on being “inclusive” and “people-first,” but anyone who actually works here knows that’s just branding. Feedback is supposedly encouraged, yet when employees raise real concerns, management either ignores it completely or shuts it down if it doesn’t fit their narrative. They just doesn’t listen, or don't want to. Decisions are made behind closed doors and then pushed down with the expectation that everyone should just smile and accept them. When employees try to question things or suggest improvements, they’re labeled as “not aligned with the culture.” In other words: agree with leadership and keep quiet or go home. What’s most frustrating is the huge gap between the company’s public image and the internal reality. They love talking about diversity, inclusion, and open dialogue in external messaging, but internally many employees feel unheard and sidelined. It’s hard to take those values seriously when management repeatedly proves they don’t practice them. And if you post on Glassdoor? Don't you dare! Morale is low because people feel like their voices don’t matter. The leadership team seems far more interested in protecting their image than actually fixing the issues employees keep raising.

32
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Autotrader Response
3mo
We acknowledge your review and the feedback you have submitted.
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