Pros
Very busy position... lots of things to do to gain experience to move on in career. Wonderful fellow employees! No onsite manager.
Cons
VERY Micromanaged and positions not clearly defined when hired. Told about patient care, scheduling, etc, but never telemarketing!!! Telemarket, telemarket, telemarket....sell...sell...sell...sell and have bonuses slighted on your paychecks or eliminated completely without prior notice. Never enough, always pushing for more. Patients are sold and left unattended after the sale because management wants all scheduled appointments to be for new sales...no services. Patient Care Coordinator is not the proper job title; it should say...janitor, cleaning service, reception, a/p, a/r, SALES, SALES, SALES, TELEMARKET, TELEMARKET...no go to people for problems other than your benefits and that office is out of state. Questions have to be answered by reading manual, but no time to read manual when all blocked scheduling is to be set aside for telemarketing, and BEGGING patients for names of people to call..not once...not twice...but every time you see them. RUN FOR THE HILLS...IF YOU LIKE TELEMARKETING THIS FRONT OFFICE POSITION IS FOR YOU, but don't forget that all sales orders and other misc papers pertaining to sales have to be entered by the end of the month..no exceptions!!! NO ROOM FOR GROWTH!!!!