This employer won't compensate you for what you're worth. - Personal Banker I BBVA Employee Review

1.0
19 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Bankers hours are set and great if you have a family or commitments outside of work. Holiday's off. Flexible sick time.

Cons

BBVA only ever added things to my plate and list of responsibilities, and I always delivered. I was never adequately compensated for the role I was placed in. I was a go-to employee for many customers. Little room for upward mobility, BBVA will always hire from outside, even if it means hiring unqualified staff, usually because they are so poorly staffed they can't spare your leaving your current position for training. Employees often were unprofessional, rude and uncaring and would leave soon after onboarding. Pay, BBVA's merit increase did little for me, and didn't even match inflation, even marginally. If you work at the top, you'll be compensate well. They do not compensate their bankers even a living wage. My final paycheck was docked in late August for vacation time used not yet accrued and with 80 hours work, added up to less than $8.00 an hour. My bonus was also withheld. Onboarding experience was awful. You were expected to constantly do training on an understaffed bank. Constant turnover. No top-cover from COVID policies, if other employees weren't approved to work on site, and at home collecting a check for two weeks... at times there were literally two of us running the entire branch, with not so much as a "thank you" from upper management. We were barely able to maintain our own customers, let alone bring in new business for bonus'. There was no reward for getting to know BBVA's clients and you weren't incentivized to stay. After 3 years of employment I could go make more money wrapping burritos that I was at BBVA.

Explore other reviews about BBVA

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

See reviews by: Helpful|Rating|Date|All