There's a reason for the high turnover... - Information Security Analyst BCS365 Employee Review

1.0
14 Jul 2025
Recommend
CEO approval
Business outlook

Pros

- Good entry-level opportunity to break into IT (Provisioning) - Supportive and positive Provisioning team, with a fun and friendly office environment - Exposure to a wide range of tools and infrastructure - Remote (Security)

Cons

Environment: - The CEO conducted an unnecessarily antagonistic interview, making unprofessional remarks about my qualifications, emotional capacity, and prospects in cybersecurity. These comments continued for the duration of my time in the role. - This abrasive attitude was also held by the team lead, and it carried on through training and 1-on-1 meetings. - Daily meetings were unproductive and often silent, with fear, "jokes," and sarcasm discouraging participation. Mandatory camera use. - Every employee was in constant fear of losing their jobs day-to-day due to the "disposable" view of employees. - No motivation to go above and beyond, as it will not be appreciated. - Mistakes are continually brought up weeks after an incident, bordering on harassment rather than education/prevention. Pay/Benefits: - Promotion to a more demanding role came with only a $1.45/hour raise, despite certifications and increased responsibilities. - Promotions disrupt annual review cycle, so if you get promoted, your "year" starts over entirely for COL increases. - Significantly below market rate. - Truly awful health insurance model: ICHRA. Expensive for poor coverage and a hassle. Organization: - Onboarding and training was inadequate. There was minimal documentation, outdated videos, and a “drinking from a firehose” approach without real guidance or support. - Communication across teams was inconsistent and often dysfunctional, with employees/departments bypassing proper escalation channels out of fear. - I was ultimately let go with a vague explanation, without any clear examples or evidence. I was told clarification would be provided by email. When I requested clarification, I was told that no further explanation was required by law in my state. Work-Life Balance: - Work-life balance deteriorated significantly in the InfoSec role, with regular overtime, weekend, and holiday work expected. During my final ~2 months of employment, I consistently worked late, 6-day weeks, with no additional acknowledgment or appreciation.

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BCS365 Response
11mo
Thank you so much for taking the time to leave us a review. We are glad to hear there were some positives during your (2-years) at our company. As you note, we expose our employees to a very wide range of technologies. This allows them to further advance their careers and skillsets, resulting in internal promotions and growth within our company. We take a lot of pride in our commitments to both our clients and our staff. This is clearly reflected in our growing client base and high average employee tenure (currently 5-years). Unfortunately, there will always be some individuals that do not align with company values, and decisions to part ways can be mutually beneficial. Thank you for your feedback, it is appreciated and will be used for company improvements.

Explore other reviews about BCS365

5.0
17 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great opportunities for someone starting out in IT as well as seasoned professionals. Company is growing fast and opportunity for advancement is there for the right people. Management is fair and will go the extra mile to assist in your development. I've seen people that were struggling and maybe should of been let go, be moved into a different area and be given a second chance to succeed. I've worked here 6 years and I did experiance some growing pains early on, some of the negitive reviews i read from years ago are not necessary wrong for the time, a little over the top maybe, but I can tell you they do not apply today. BCS has come a long way to be who they are today, I would recommend if your looking for work in IT to consider us, don't pay too much attention to the older reviews as they are not accurate description of the current work environment.

Cons

In all honesty, I cannot think of any Cons at this time. You might think I'm the owner or something but i'm just another team member who worked his way up the ladder.

1
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BCS365 Response
2y
Thank you so much for taking the time to leave us a review. We appreciate your honest feedback! Our culture thrives on self-growth and development. We give the tools and the opportunity, from there it's in the employee's hands to put in the work to succeed.
4.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Very fun and welcoming environment

Cons

Communication between teams and management.

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BCS365 Response
11mo
Thank you so much for taking the time to leave us a review. We appreciate your honest feedback!
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