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BDS Connected Solutions

Engaged employer

Really Misleading - Break Fix Merchandiser BDS Connected Solutions Employee Review

2.0
14 Mar 2018
Recommend
CEO approval
Business outlook

Pros

You get a very low paycheck every two weeks, and if you use NetSpend it will deposit on wednesdays at 12am.

Cons

They accuse everybody of stealing at some point, regardless of wether that is true or not. Which makes it very hard to discern who is actually stealing from the cases- especially when there is a theft ring locally on all BEATS by Dre Displays. Thier locks are stolen repeatedly in Walmart Locations- and even thier INVUE Best Buy locks are broken on brand new displays within months of installation. Some security features are already broken when the displays are setup, but they are repeatedly left that way with no real fundamental resolution. I've escalated this to Best Buy management in multiple locations- and to Apple directly, and to BDS- and there has been no resolution. Just to direct the store to order a new lock repeatedly- while they are still being stolen without tools, bare hands, walking out bleeding themselves trying to steal. On top of that- it would seem that nobody that works for them really wants to work for them, even thier trainers warn well in advance that the job 'isn't for everyone'. What they really truly said was, they won't pay you for all of your mileage no matter what you do- wether local or travel, and often they short your hours via thier 'law of averages system' for admin time and for your instore hours. They advertise thier pay at 12.50 per hour for tech/break fix merchandising but then they tell you two weeks later you will only be making ten dollars per hour for on the road time, .35 per mile reimbursement for mileage, and then 11.00 per hour merchandising MOST of the time, because there isn't 'that' much break fix work to go around. The visits are all less than 30 minutes, sometimes an obvious barely 15 minutes needed to complete in one store- but you have then driven for over an hour to get there, which makes it financially unstable as a job choice. They also tell you that you get insurance several times in training, but then when you need health insurance it becomes obvious that they only give it to those who are working 30 hours or more every week for a year- which is rare in this job. Most people work an average of 15 hours per week or less sometimes. Everybody who is part time gets thier hours dropped every year. Nobody can actually achieve those standards for insurance. CATCH 22: once you are working with them then you disqualify for insurance through the STATE in most states, and therefore cannot get health insurance. Though most stores are reasonable about the process- and can be friendly, nobody really talks to you or cares why you are there or what you are doing, until you have been quietly doing your job without disrupting anybody for months- and so they think that you are stealing. WARNING: They fire almost every person that they hire in break fix, 3 or 4 people in a row, literally seasonally hiring and firing. Wether the person has stolen or not. Even if the items in question were just simply trash from the display. (they don't really want anybody working here in this position, and nobody stays in it long enough to actually earn a living because they can't) They pay is literally that low- if you consider the cost of being on the road and the fact that they are not ever going to cover the cost of repeated weather and pot hole damage.

Explore other reviews about BDS Connected Solutions

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is pretty good

Cons

environment of the workplace is a bit old

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BDS Connected Solutions Response
1w
Thank you for taking the time to share your feedback and for your contributions. We’re glad to hear that you had a positive experience with work-life balance, this is something we continually strive to support across our organization. Feedback like yours helps us prioritize where to focus our efforts. Thank you for being apart of the team.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

it was a very good experience

Cons

they did make you do everything on your own

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