Pros
The training available to employees is excellent. There is a mixture of self learning, online courses, phone presentations and in-person courses. As a starter coming into the industry without any experience, you can become as knowledgable as you like.
Cons
The process across regions is incredbly fragmented, with two people on the same job title in the US doing a completely different job to one in EMEA, despite both working together. Though there are attempts to realign this, the situation as it stands is that there are tiny pockets of information which do not filter down. The general policy is "do first - ask questions later" where new policy initiatives that affect clients are not thoroughly worked through prior to implementation causing incredible and inexplicable delays. Departments are so risk averse that they are often not willing to do things which would ordinarily be part of their remit. Processes and Procedures are used to minimise risk, to the extent tha every minute error, even human error is over analysed and then proceduarlised. De