18 Jun 2019
BRP Response
6yThank you for taking the time to comment. We understand your frustration with what you perceive to be a lack of organization. We are currently undergoing a transformation that is shiifting our focus from our products only, to the experiences we create for our customers. Change can be destabilizing for people, we know, and we rely on the passion of our teams to find ways to deal with situations that are necessarily less than perfect, and keep moving forward. Your opinion helps us to understand how we can do better.