Stodgy, Slow, disconnected from customer needs and too many chiefs - BT Retail Marketing BT Group Employee Review

1.0
25 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Land-line Phones and Broadband monopoly? They pay really well for some truly awful people You can literally work from home and no one knows or cares, (they are also working from home/fishing/holiday/pub/school play)

Cons

Death by committee on every decision, virtually impossible to get anyone to take a brave decision and execute a strategy. When someone finally does take the plunge and it goes wrong no one is accountable truly so no one can actually fix things, the inter-dependencies across lines of business are so complicated and messy.

Explore other reviews about BT Group

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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