The call center is so rigid that you can not take time off for the first 90 days, even if you are sick, or if a child is sick. Doesn't matter how fast you learn the systems and how good you are with customers on the phone if you are 1 min late from break or lunch you are penalized. You can stay late and that still does not matter. No flexibility and you turn into a robot.
Bank OZK Response
1y
We appreciate all feedback. Thank you for bringing your concerns to our attention. We will pass them along to management.
