Pros
Patient-care staff are hardworking, skilled, caring and concerned about the patients and fellow workers
Cons
Too many layers of management and very poor Senior Management and Corporate Management. This has been expressed by employees in multiple Employee Surveys and these poor scores are disregarded. Corporate Management even came to one of the facilities who had a lot of complaints about senior management and listened to the organized and objective comments. Management left the facility stating things would change, they haven't and it's been almost a year. Multiple employees resigned following this heartbreaking NULL response. Too many managers with alphabet soup behind their names with most of these degrees obtained from Online courses like Univiersity of Phoenix. Unfortunately these degrees do not provide the necessary people skills, like being able to speak to people, understand people or just have a kind heart. Human Resources are not employee advocates they just protect the corporation and this philosphy should be changed. Look at their turn over rates, and they don't seem to comprehend how much it costs to retrain and hire new employees. There are multiple employee law suits against Banner, because of inappropriate termination and equality issues. Experienced patient care givers should be hired and manangement should listen to them. Senior Management thinks they can hire nurses just out of school and hope to gain their devotion...doesn't work especially after leaving them on nights by themselves and hoping nothing happens. The corporation has employees who are called Service Excellance who provide no helpful service for the staff or patients, why not remove this department and hire more actual patient care givers.
