Pros
The senior leadership take time to listen to and understand the concerns of their colleagues, and will always take the best interests of employees into account when making decisions. My experience has been of a positive and engaged employer that cares about doing the right thing. Flexible working was not very prevalent prior to the pandemic, but in the last 12 months the business has embraced working for home, flexible hours and part-time working really effectively
Cons
It is a very federal business, so standards can vary across divisions.