Great place to work! - TeleSales Manager Bath Shack Employee Review

Thank you for such a thoughtful and honest review , a 5-star rating from someone who's been with us for over a year really means things are really matching up. We're really pleased that you've found the team supportive, the work genuinely engaging, and that you have the ownership and flexibility that makes a real difference day to day. Your feedback on structure and project management workflow is genuinely appreciated and well made. As we continue to grow, we know that clearer processes and upfront planning will become increasingly important, and it's something we're actively thinking about. Feedback like yours helps us prioritise the right things at the right time. Thanks again for being part of the journey - we hope there's plenty more to learn and build together ahead!

Hi, thank you for taking the time to leave a review. We’re sorry to hear that your experience at Bathshack was not a totally positive one. While we’re glad you enjoyed working with your colleagues and customers, we’re disappointed to read your comments around management, communication, and expectations. We take feedback like this seriously. We have regular opportunities for team members to share feedback, including exit interviews, but we also recognise that people may not always feel able to raise everything at the time. That’s why we remain open to hearing more and reviewing where improvements may be needed. A supportive and respectful working environment is important to us, and clear communication and realistic expectations are key parts of that. We’d welcome the opportunity to understand your experience in more detail. Please contact our People team directly so we can review your feedback properly. We wish you all the best for the future.