Supportive team with room for improved structure - Ecommerce Web Developer Bath Shack Employee Review

Hi, thank you for taking the time to leave a review. We’re sorry to hear that your experience at Bathshack was not a totally positive one. While we’re glad you enjoyed working with your colleagues and customers, we’re disappointed to read your comments around management, communication, and expectations. We take feedback like this seriously. We have regular opportunities for team members to share feedback, including exit interviews, but we also recognise that people may not always feel able to raise everything at the time. That’s why we remain open to hearing more and reviewing where improvements may be needed. A supportive and respectful working environment is important to us, and clear communication and realistic expectations are key parts of that. We’d welcome the opportunity to understand your experience in more detail. Please contact our People team directly so we can review your feedback properly. We wish you all the best for the future.

Thank you so much for this lovely review , and welcome to the Bathshack family, particularly to our new Cheadle showroom! We're really glad to hear that the onboarding experience set you up for a confident start; a lot of care goes into getting that right, so it's brilliant to know it made a difference. The spirit you've described - everyone pulling together regardless of role or level is something we're really proud of, and it's great to hear it's alive and well in Cheadle. Three months in and already feeling so positive is exactly what we hope for. We look forward to seeing you grow with us!