It entirely depends on your management team. - Sales Associate Bath & Body Works Employee Review

3.0
14 Aug 2011
Recommend
CEO approval
Business outlook

Pros

- Usually a friendly and positive work environment - Product smells good and is fun to demo/try on yourself - Scheduling and working around your availability is flexible - Co-workers are great! I have never worked with such cool, friendly, genuinely nice people - Because there is no commission or individual sales goals, the sales team works together and supports each other

Cons

- Management definately plays favourites. This shows in who gets promoted, who gets the most hours, who gets the best shifts, and who gets the best positions/zones in store. It also shows even on the mics when management is joking around with their favourite sales associates and berating others for not moving fast enough - Because of the often hectic environment, management and sales leads can get quite stressed and begin to take their anger out on associates, in a way that makes it seem as if its the associate's fault that the segment is not being made. This is a team effort and management needs to remember that. They need to deal with falling sales figures in a more professional and positive way, and encourage employees rather than nagging and whining about them. Remember that employees only make $9/hour. Stop expecting effort that's worth more than that, otherwise, pay your employees more! - Pay is average for retail (which in Vancouver is low). I do feel that overnight floor sets should be compensated for higher, since there is physical work involved and they are over night - Often have to stay late if closing, and management will purposefully clock you out so you are not paid the extra time you stayed. Not a huge deal, but it happens almost every single time I close and I am not even asked to stay late or thanked for it, I am just expected to. - Your paid 15 minute breaks are almost never given, unless requested (and if you request your break, a fuss is made about how difficult it is to figure out a time for break.) 30 minute breaks are smetimes entirely skipped a well - The schedule only comes out once per week rather than bi-weekly

Explore other reviews about Bath & Body Works

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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