Fun and Frustrating - Operational Lead and Sales Associate Bath & Body Works Employee Review

4.0
11 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Your coworkers can become your best friends. At a store level you become very connected with the people you are working with day in and out even if you are just part time. Management tried to keep things fun and upbeat. Face paced environment around holidays and Christmas can be a blast to work through. There are times when you will want nothing more than to be at the store. Whether that is to be with with coworkers talking or helping the store to succeed in some way.

Cons

The company at the corporate side needs to slow down and think through some of its decisions. Changing sales and promotions on a dimes notice is not good for the customers or on the associates who have to go through the work to rearrange everything. They ask for a lot out of associates who are only paid a little above minimum wage. It becomes very frustrating to but a lot of work into a project to find out the next day an update was sent across that means that project is to be changes or taken down completely. Around the holidays management needs to take more time to find associates who will be right for the job. There is too much chaos that happens when there is little to no training done for holiday employees which only causes more problems down the road.

Explore other reviews about Bath & Body Works

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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