overall good experience - Customer Sales Lead Bath & Body Works Employee Review

4.0
10 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Interactive and fast paced environment comraderie between coworkers free merchandise cross brand discout- 30% at BBW and VS

Cons

advancement is in hands of store manager. they are the only one that can alert you of openings. Can be good and bad- my store is known for its high retention rate. My SM values that over a high advancement rate. Couple that with her hatred of training and that means I'm not going anywhere. full time and benefits are only for the Store manager and co manager. Not nice considering a sales leader works full time 7 mos out of ther year (Our Semi-Annual sales and Holiday season account for 7 mos out of the year) this is a great position while in school. Decent amout of money for the hours. Would not be sufficient to support myself if i wasnt living at home! standard sales associates work only 2-3 shifts MAX a week. expect to only work 12 hrs MAX

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

1
See reviews by: Helpful|Rating|Date|All