Need consistency among DM’s rules - Former Store Manager Bath & Body Works Employee Review

3.0
27 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits! I had a great team who was with me for years. I really listened to them and tried to work with their schedules. It was retail so I told them they had to have some weekend availability. But by being realistic, I was able to keep most of my stuff for years.

Cons

District managers should be consistent and follow the company’s policy and procedures when managing their district. The reason I stepped down from being a store manager was because of a new district manager. DM had rigid rules that wasn’t in our policy and procedures. When I questioned anything, DM just stated that it was non/negotiable. I had been a manger for nine years, a trainer for my district, very low turn over in my store, and won our national trip. My numbers consistently increased, but DM wouldn’t budge on certain scheduling requirements. I was very fair with my schedules, so i felt i was being micromanaged. I had little autonomy as i did before. I decided it wasn’t worth my sanity, so I stepped down.

Explore other reviews about Bath & Body Works

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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