Loved my job a lot more before all of the restructuring - Store Supervisor Bath & Body Works Employee Review

3.0
5 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Great products overall. Earning Gratis every month is a plus because you can give your own personal testimony on new products. Most of the time you are able to speak to your manager about scheduling and they can be flexible based on your needs. Discounts would be great if they could be used on top of deals--90% of the time, in-store coupons earn you a better deal, but the VS discount is a nice perk.

Cons

The recent restructure to essentially the entire company has taken its toll on business. SPAH tracking has really hurt many stores in our district and I believe that as we move forward into holiday season, it will only create more problems within the stores because so many associates will be pressured to make sales and it will create an unnecessary competitive and dishonest environment. Upper management is stressing sales and SPAH, and while they embellish it with "having fun with customers" and creating "a great experience for everyone", the focus is purely on making numbers and it puts a damper on the sales team. Do not work here if you dislike a fast-paced environment that measures your individual success based on just dollars that you can persuade someone to spend.

Explore other reviews about Bath & Body Works

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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