Typical Retail - Sales Associate Bath & Body Works Employee Review

2.0
18 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The discount is nice. It’s a relatively easy job per the job description and I had some fun coworkers. They also do a phenomenal job at having a diverse and inclusive workplace for all races and for the LGBTQIA community. Jury is still out for the disabled folks. It’s a store that tends to be overstaffed- if you need time off that isn’t a blocked out holiday, you’re probably going to get it.

Cons

Management is oddly immature for full grown adults, but I’ve had that experience in many retail jobs. The discussion tends to lean more towards gossip than improving store metrics. There is so much cattiness that happens both between management and between sales associates that is never confronted or dealt with. We were given a set amount of hours and staff to deal with restocking inventory, but constantly had those hours and staff ripped away and delegated back to sales. Can’t sell what is not on the shelves. This company in particular has a very intense sales style. The walkie talkies are a requirement to wear and it’s constant communication and pressure on sales staff and shoppers alike. I’ve seen MANY shoppers walk out because they don’t want to constantly be interacted with and have verbally stated that. Management doesn’t seem to understand that some shoppers will spend more if they are just given some space. Upper management positions are often outside hires. Not always, but often. Holiday pay is a temporary $1/hr increase and the pay increases 50¢/hr from sales associate to key holder. Late night floor sets can often go until midnight or 1am. It’s a store that tends to be overstaffed- associates may have very few hours depending on what the store is allocated that week.

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

1
See reviews by: Helpful|Rating|Date|All