Too much/too little - Customer Service Representative (CSR) Beacon Health Options Employee Review

High stress stemming from large amount of knowledge, protocols and processes to learn with not enough training and or time given to train. Couple that with call center environment and trying to keep call times, after call work and all of the call statistics in excellent standing if you want pennies for a raise at the end of the year. Grossly underpaid for the work done. Not wort the stress.