Pros
Great team of staff and great clients - that's it.
Cons
I have never left a Glass Door review before, but given how toxic and damaging this company is to its staff, I felt that it was important to warn people about this company - avoid at all costs. The directors of this company do not care about staff at all. You will be overworked, underpaid, gaslit and blamed for anything that the directors can blame you for, and when you reach out for support you’ll be told to just get on with it. You will be expected to work over your contracted hours every day, and also at weekends and on bank holidays if needed and there will be no reimbursement, let alone a thank you. On the odd occasion you do get a thank you, or slight praise you’ll soon realise there’s no real meaning behind it and it's just to keep you 'sweet' for a while. You’ll also need to have your own laptop and phone, and use your phone/WhatsApp for all work communications, which means you’ll find it very hard to have a life outside of this job and yes the directors will expect you to reply to weekend and out of hours messages. Don’t bother trying to go above and beyond, many people have tried over the years and they actually just get knocked back and denied promotions - they do not like people doing anything other than following their strict instructions, even if it goes against what their paying clients are asking for. The two company directors barely get on and have different approaches to everything, so while you’re struggling with your workload and priorities, they’ll be arguing over which of their clients you should be prioritising, making it even more challenging to do your job. The company is always understaffed and everyone is always overworked and burnt out. They have an extremely high turnover and the majority of staff are unhappy and even want to change careers after working here. Half of the staff are apprentices on ridiculously low salaries and within a short period of time, they basically do the same job as junior/mid level account managers, who are on more than double their salary. Even then the pay is very low for the level of work expected. This company is not worth your time or mental health.