Operations Manager - Operations Team Manager Belk Employee Review

1.0
27 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Great PTO, but you’ll need it to recover from living the job. Good discount. Typical health and dental plans, but not good ones.

Cons

Training is “on the fly.” You’re lucky to have a mentor assigned to answer questions. You’re expected to perform the job and get results out of the gate, with no clue to what you’re supposed to be doing. Operations and sales team are constantly pointing fingers. Operations doesn’t get enough hours to put out all of the merchandise to each area’s standard, and set sales, and complete price changes, and process damages. You’re treated like a slave and expected to work miracles, meanwhile the sales associates stand around on their cell phones. Operations was on a M-F schedule and things were almost able to be completed. Now Belk starts operations every Sunday with price changes during you could work up to the following Saturday. Executive leaders sit in their offices all day, and when they do come out, they criticize without training or coaching to actually make positive change. They are out of touch. In a nutshell: only work here until you find better or a miracle happens. Zero work life balance,, even for operations associates. Management makes scheduling additions and cuts without communication. Part time hours fluctuate from zero to 29, with no consistency. You won’t have the resources to do your job.

Explore other reviews about Belk

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

It was a great place to work

Cons

Can be stressful at time but over all good.

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I loved my job. I’m met so many wonderful people. And the associates couldn’t have been better.

Cons

I hurt myself and had to have surgery, and I was on Worker’s Comp. with limited availability. Because hours were short in operations, they made up this crazy position and wanted me to be ”lead” of the markdown team. I knew that meant for the most part to do go backs. I told them I wasn’t allowed to be on my feet that long and so she said they couldn’t accommodate me and I had to leave. And then the manager had the nerve to call their workers comp and told them I wasn’t coming into work. The management at that time was horrible. But there was a time when I first started working there that to store manager, and the assistant manager were wonderful. We were all so sad they left, but it didn’t take this new manager that I was talking about any time at all to lose almost the entire store associates.

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