Great for stability and benefits but very little else - Anonymous employee Bellco Credit Union Employee Review

Bellco's organizational structure is rigidly hierarchical. There is a sharp distinction between lower level, mid-level, and executive staff that does not exactly facilitate buy-in to the organization. Mid-level managers seem fearful of the executive staff in particular, which regularly manifests in frantically reactive responses toward lower level staff. Even though I worked in the same building as the CEO many years, he did not even say hello in the hallway. To me, this speaks volumes. Decisions are often made without a consideration of how they would impact employee morale. A decision to cut bonuses for back-end employees but not for front-line employee, for instance, substantially increased intra-organizational hostility. If you are looking to get promoted into management, especially senior management, look elsewhere. Human Resources generally hires managers from banks from the outside, which also seemed to breed resentment among employees. Security cameras are everywhere and are used to spy on employees. For example, branch employees are called as they are observed on camera and asked things like, "why aren't you standing closer to the front door?" Speaking in hushed tones around cameras at the corporate office is the norm. In the call center, employees have to raise their hand to get assistance and are not permitted to directly approach leads or managers to ask questions. The overall message here is that employees are not to be trusted or respected as adults.