Bait and Switch - Sales Representative Belly Employee Review

1.0
12 Nov 2014
Recommend
CEO approval
Business outlook

Pros

-7Eleven deal is very impressive -You meet some great people -Friendships extend beyond the workplace

Cons

Where to begin? -Start with the title of this post, expect lots of empty promises as a salesperson (payraise, stock options, promotion, special projects, etc). -We always have to act like a "big-boy" company when talking w/ merchants and customers, however "We're a start-up" was always the response when inquiring about pay-raises, expenses, etc. -The only thing that "evolves" is the price of the service, which you know only increases. The product hasn't changed in over a year, and it is becoming more stale by the day. In this industry it is mandatory to be ahead of the innovation curve. -Where is the logic here? Customer A purchases a $500 catering order for their office; they earn 5 points. Customer B walks in next and purchases a can of soda-pop; they earn 5 points. Customer C follows and just needs to use the bathroom; they earn 5 points. #loyalty -CEO would routinely send out extreme emails on a Friday afternoon declaring "Mandatory work weekend". Many employees were out of town on vacation during one of these summer weekends, and that resulted in documented warnings and "Performance Improvement Plans" (aka "PIPS") being delivered on Monday because they weren't working (think of these as a "Strike 2" before being fired). -How many times can the "F Bomb" be dropped in a motivational speech or meeting? Google the mission statement or credo or whatever it is, every sentence has the f-word in it and the exec team LOVES that it does. Grow up, I thought swearing was cool when I was in elementary school. -A hint for current and future employees... Would you like to be promoted? My advice: complain. Whiners consistently get what they want here. -Your first 90 days are crucial as a new employee, because if you don't perform at a high-level right away you will be terminated. They going on hiring and firing binges within these first three months and they don't have to pay unemployment if you are let go within that time frame. -A great majority of these positive reviews before me are not organic. Exec team sent out emails asking people to write positive reviews because they were preparing to go on one of their famous hiring binges (read above) the following month.

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Belly Response
11y
Thanks so much for your feedback. We are happy to see that your experience with your co-workers and the rest of the Belly team was positive and that you were able to establish relationships that extend past the workplace. We aim to hire the best people, not only from a professional standpoint but from a personal standpoint, too. And thank you for your enthusiasm regarding the 7Eleven deal and how it has strengthened our position in the loyalty space. This has been a huge source of pride for us and is something we know will shape the future of Belly. We're excited! We are, however, sorry to hear that the rest of your experience working with Belly was less than positive. Belly will continue to be committed to building and maintaining a fun yet professional and respectful culture and one that is transparent with its employees. -The People Team

Explore other reviews about Belly

5.0
10 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Great management in the company

Cons

Sometimes rather stingy when it comes to pay

2.0
16 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of hardworking young people on track for long and successful professional careers Pretty good benefits Good short term opportunity, more mature tech and marketing companies love to recruit Belly employees.

Cons

The product peaked, it was the next big thing for a while in the SMB space and now it's losing its appeal because it doesn't offer any true value to its merchants and business owners are growing wise to it. It's heading in the direction of a lot of its earlier competitors Upper management doesn't have a clue of what they are doing, no longterm vision or direction whatsoever, just cockiness and rah rah rah. The turnover is really high, like over 50% in less than a year. Just look at the Team Page, the faces change every week. Really poor commission plan, and the sales execs always finding clever ways to pay employees less. Basically, the company is divided between the Chicago inner circle and unhappy outside reps. People in Chicago love it, people outside don't. They don't give customer emails to the business owners because they say they want to make sure that customers don't get spammed, then they spam the customers every day with pointless emails. So basically they make both parties angry. Totally backwards.

9
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