Pros
Friendly Peers, Ability to work from home, and Open door to HR.
Cons
Turnover rate is too high and Constant, The company hires new agents before the old agents have had a chance to train, and then terms the old agents for low performance. Nobody to turn to if you are in upper management for guidance unless you are willing to be talked to as though you are the lowest person on the planet. Health Insurance continues to increase without prior notice and is an extremely high price. You never know when you come to work if you are going to be fired today or not, there is no sense of Job Security or respect for Tenured employees. If you are skilled and good at making the company money then they will keep you, but if you stop even for a little while they will drop you!!