Good but low career opportunites outside of sales. - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Management was good. They worked with you a lot of the time and not against you. My management at my store would typically back me up on what I was saying to customers when it was related to policy, rather than caving to customers and giving them what they wanted, even if it was out of policy.

Cons

low progression outside of sales. Lots of restructuring in the past few years. non-competitive pay while CEO lays people off and gets massive bonuses

Explore other reviews about Best Buy

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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