Where have all the mom and pop shops gone? - Sales Associate Best Buy Employee Review

2.0
8 Dec 2008
Recommend
CEO approval
Business outlook

Pros

The people who work there, in non-leadership positions, generally tend to be very fun to work with. The employee discount is very good, with most products being sold to employees at only 5% above cost.

Cons

The selling of unnecessary products, services, and "service plans" are forced upon the the sales-floor employees in the guise of giving the "customer" the "the complete solution. Managers do very little besides "sales leading," trying to pump up employees about competing with surrounding Best Buy stores and Best Buy districts, and sitting behind closed doors chatting. Most leadership meetings are held simply for the sake of holding meetings. The hourly employees do all of the hard work.

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5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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