Good corporate design, embarassing district/store level support - Geek Squad, Agent (CIA) Best Buy Employee Review

2.0
15 Jun 2009
Recommend
CEO approval
Business outlook

Pros

If you can find your way into a territory or corporate level job, you'll find yourself exceptionally satasfied. If you work in a store, it's definitely a paycheck.

Cons

Management at the store and district level are unprepared and unwilling to make profitable business decisions and their performance results showed for it. The willingness to respect regular sales staff shows in the ebb and flow of the store. Every co-worker of mine felt like a "walking zombie" when at work because of the lack or morale.

Explore other reviews about Best Buy

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All