Good experience, poor long term career - Geek Squad, Agent (CIA) Best Buy Employee Review

3.0
29 Jun 2009
Recommend
CEO approval
Business outlook

Pros

Good discount, ability to learn new skills, great friendships could be made

Cons

high pressure, poor advancement opportunities, management lacks proper business education and often consists of promoted part-timers with little to no education at all (much less management education)

Explore other reviews about Best Buy

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment Cohesive structure from corporate to store

Cons

Sometimes irregular schedule Overly pushy on Credit Card applications

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All