Awful, uninformed, lazy middle management - Customer Service Specialist Best Buy Employee Review

2.0
25 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Hours can be flexible, fun environment, easy job, They don’t want to fire you so you get away with a lot, no one really holds you accountable for arriving late/other issues

Cons

Pay, you’d work hard dealing with tons of customers while you make pennies and bosses makes disproportionately high wages for less than a fraction of work, management is lazy and pretty uninformed or even uninterested about their job and your job for the most part, communication all around is lacking, everyone shares info within their own friend groups

Explore other reviews about Best Buy

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at.

Cons

none that i can think of.

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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