Started for the Flexibility, Stayed for the Benefits - Samsung Experience Expert Best Buy Employee Review

4.0
23 Nov 2022
Recommend
CEO approval
Business outlook

Pros

As a full-time student and full-time employee, having flexible scheduling was my main draw to working at Best Buy. Working as part of a close-knit team made daily tasks enjoyable. Employee discounts and benefits encouraged loyalty, as sticking around for good accommodations seemed like a no-brainer. They typically promoted from within.

Cons

Sales targets. Total dollars earned for the company, total number of credit card applications, total number of accounts signed up for geek squad services or other programs. You were only as valuable as the revenue you generated. This lead to some unhealthy competition and some pushy employees overtaking sales from more passive employees. Promotions didn't always go to the most qualified candidate, but sometimes to the biggest suck-up. Lack of creativity in training the sales force. The same schtick was repeated over and over to "motivate" better performance from the sales floor.

Explore other reviews about Best Buy

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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