Overall atmosphere is ok, staff are friendly. Benefits aren't that bad
Cons
Wouldn't recommend to anyone... Crap wages, employees are not valued, they're treated as a number.. Their reasoning is: Don't like it? Leave! We'll replace you
The atmosphere is excellent and very friendly and relaxed, great bunch of people. Good flight refund benefit.
Cons
Wages are well below industry average and even coffee comes at a cost, some mgmt are so concerned about their image that they can be somewhat aggravating but nothing unbearable.