Pros
The Company is unique that the people at the bottom, mostly grunts, do all the work, and the management level takes the credit for it. Lead I, Lead II, Supervisors, and Managers abound within the Company, and all of them pat themselves on their backs for all the work accomplished. Upper Management prides itself on the old "telephone" game, where a communication from the very top of the Company is communicated down to the grunt level with just the same amount of "love" and "caring" of a wisdom tooth being pulled without any form of pain relief. Over the years, many of the Company "perks" have been thrown out, and even the last "perk" offered has been considered being removed. About the only "positive" thing in the Company is the quality, caring, and hard working "grunts" at the bottom level, who simply do their best work, in hopes for a pitiful spat of praise (which in almost all cases, never comes).
Cons
The Company "Culture" is unique, from the top level management thinking the only people doing any "real" work for the Company is the people in the Customer Service Department, all the way down to the Leads in the physical Warehouse, cracking the whips on the grunts to work harder, injure themselves more, and then complain when they do get injured. Growth is almost nonexistent within the structure. You can work years and get nowhere, and the only (overtly) praised words you get is from the (current) President, on how they rose within the ranks, many years ago, to become who they are now. Fat chance anyone else will ever see this same thing happen within the organization though. Many of the employees are young, and don't even consider the Company a "career". Some of the people who have at least five or more years invested in the company, don't have anything better. There exists two Worlds within the organization; Customer Service, and the Warehouse. Once in either of these Worlds, growth outside in the other, does not exist. Don't think by getting a "foot in the door" at the Warehouse level, will ever get you out of it (even if you have tons of experience in a "technical" field).