Growth through hard work - Customer Success Birdeye Employee Review

5.0
27 Jun 2019
Recommend
CEO approval
Business outlook

Pros

BirdEye is the best place I've ever worked. BirdEye offers flexibility unlike any past employers I've ever worked with. Being a working mom, this is one of the several difference makers in my day to day. If I need to leave early or come in late, no one ever questions it. This comes from setting a standard of trust within all BirdEye employees. It's expected that you dedicate your self to working hard and when you need to handle life as well all do, there are no issue at all. During my time here, yes there have been growing pains as there are in any scaling business.

Cons

There is a great deal of change that happens constantly, this has produced great results over time but if new processes and products aren't in your wheelhouse BirdEye won't be a fit.

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Birdeye Response
6y
Thank you for your feedback! You rightly called out the pains of a fast-paced startup and it’s not easy to continue being the #1 company in reputation management. While we will continue to keep customers first, we are definitely keeping our team equally engaged and motivated!

Explore other reviews about Birdeye

5.0
22 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Opportunities for self development Flexible work schedule Good Pay Very good Management

Cons

No cons to share. I have a pretty good experience with them.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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