Pros
-Flexible working hours and the ability to work from home is a major plus, especially for those with other responsibilities. -The training materials are well-structured and professional, helping both new and seasoned trainers deliver effective lessons. -The pay, while not the highest, is relatively better than some other ESL platforms. -There’s a large pool of students, so opportunities to teach are generally steady.
Cons
The KPI system is highly dependent on subjective student ratings, which can be affected by factors beyond a trainer’s control. Even strong performance doesn’t guarantee good ratings, which affects income. -There is little transparency or appeals process when deactivations or performance warnings happen. -Trainer support feels minimal, and concerns raised by trainers are often ignored or dismissed. -Work-life balance can be tough to maintain if you're trying to earn a stable income, as it often requires long hours. -The CEO’s public responses to trainer feedback have at times felt dismissive and lacking empathy, particularly with comments like, “If you don’t like it, leave.” This suggests a lack of accountability from leadership. -Limited career growth opportunities for long-term trainers.