Pros
Wonderful tech support engineers, decent health care, long term insurance, vacation, great coworkers, home office, great customers, plenty of travel, fair branch manager. Actually, I love my job, it is interesting and very satisfying.
Cons
No raise in 7 years, make 20% less than 10 years ago. Poor 401K match. Old outdated employee laptops. Complete lack of training on new products or software releases. BBNS unintegrated entities competing against us for opportunities, but our labor rates not even remotely competitive with other independent or BBNS entities. No local or statewide advertising of our branch, although unintegrated BBNS advertise. Lousy car allowance with Runzheimer, I'm actually subsidizing my work travel. Unable to carry over any vacation.