9 years of terrible - Customer Service - Support Black Box Employee Review

1.0
18 May 2014
Recommend
CEO approval
Business outlook

Pros

I actually liked working with the majority of the people there. Gained many long lasting customer relationships and some friendships as well.

Cons

10% pay cut - 2 lay offs- then cut hrs. Because their #s weren't met. Was underpaid to begin with. Try laying off the union workers in the office that belong on the street working. Or how about upper management who I could do circles around. Not one person in that building could do my job as well as I could. 9 long years at the same desk with no where to go!

Explore other reviews about Black Box

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Surrounded by many very talented colleagues

Cons

Executive team is clueless as to the talent they have driving the success of the company.

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