Not great, but manageable if desperate - Customer Experience Agent Black Cabs Employee Review

1.0
9 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Your responsibilities are very simple.

Cons

Pretty bad wage for the amount of abuse you have to put up with, very high staff turn over, didn't get paid for the first week then when they did pay it they messed it up and had to spend two weeks chasing it up to make sure it was accurate. Claims to have a benefits program but still don't have access to it a month into the role.

Explore other reviews about Black Cabs

4.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, good during uni work

Cons

Pay ceiling can be lower if you work part time

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