Was a great opportunity, come in prepared get what you need out of it - Risk Analyst Block Employee Review

-constant change -weak leadership -poor documentation and procedures and when they say they want to you to preform in ambiguity they MEAN IT (definitions changed but not put in writing, but you were graded on it) -better at holding workers accountable than providing resources -not enough standardization and uniformity -aggressive performance metrics (new categories was announced and later the consequences of the categories surfaced) -BPO aka offshoring teams taking over more and more work