Lack of transparency and hypocrisy - Customer Success Advocate Block Employee Review

1.0
10 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Good benefits, free breakfast and lunch every day, compared to other places, great place to work as a minority.

Cons

No transparency. At all. In the last two days, square (Cash App) has fired 55 people for reasons that they aren't even fully disclosing. They claim that these people were not following proper protocol, but none of these people knew that the protocol they were following was incorrect. As another advocate, I am unaware that what these advocates did wrong was wrong, as it has never in the past been made clear to us that this was wrong. Leadership, who turned a blind eye to alleged "rule breaking" is not being held accountable. None of us are even sure we have job security. At this point, the only thing that is clear is that though Square claims to be employee focused and to have our backs, it is like every other corporate company out there and views its employees as disposable.

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Block Response
6y
Thank you for taking the time to share your feedback with us. We value your concerns and have passed them along to the appropriate parties. If you would like to provide more context, please contact us at glassdoor@squareup.com

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Cons

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