How it Seems and What it Is - Global Customer Support Bloomberg Employee Review

3.0
18 Nov 2010
Recommend
CEO approval
Business outlook

Pros

-Surrounded by bright colleagues -A beautiful building to work in -A great place to socialize and network -Trendy things are usually going on

Cons

-Low pay -All calls are recorded, timed and graded. You are a number. -Terrible micro-management: If you are one minute late, get ready to be reprimanded in an email... -Do as I say not as I do mentality amongst "Team Leaders" -Being constantly slammed with phone calls and low on coverage while coworkers(those favored by management) are working on "important projects" given to them by management. "Important projects = an hour in the conference room to BS and gossip... -Word on the floor is that if the manager in charge of GCUS doesn't like you then you are more or less blacklisted from ever moving on our out of the department

Explore other reviews about Bloomberg

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, in this role you have the chance to learn about the financial markets, the terminal, and also you get client exposure.

Cons

Not really cons, culture is great.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Office, Free Snacks and plenty of social events

Cons

Be prepared for a heavily politicised culture — it's pervasive and affects day-to-day working life significantly. The organisation suffers from clear in-group favouritism at the leadership level, where certain groups are visibly preferred for opportunities, recognition, and advancement. This creates an uneven playing field and quietly damages morale for those outside those circles. Leadership collaboration leaves a lot to be desired. In four years, I didn't experience a single structured team-building or bonding initiative — a telling sign of how little investment goes into people and team cohesion. Perhaps most concerning is the approach to compliance. Raising legitimate concerns or challenging existing practices is met with significant resistance from senior stakeholders, rather than genuine engagement. A culture where pushback replaces accountability is one worth approaching with caution.

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