7 Apr 2024
Boasso Global Response
2yThank you for sharing your feedback with us. We understand the frustration caused by delays at the port, and we apologize for any inconvenience this may have caused. While we do not have direct control over port delays, we do offer detention pay. We encourage you to contact your Trucking Manager to review the detention pay and process, or you can contact our Retention team at AskBoasso@BoassoGlobal.com for further assistance. Please don't hesitate to reach out to us directly if you have any other specific concerns or suggestions. Thank you for choosing us, and we look forward to exceeding your expectations in the future.