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Dear Former Employee,
We are sorry to hear about your experience and appreciate you taking the time to share your perspective. At Body Energy Club, we take employee feedback seriously and are committed to providing a respectful, compliant, and supportive work environment across all locations, including our Chicago stores.
To clarify, we follow all applicable Illinois labor standards, including break, scheduling, and working-hour regulations. Unfortunately, none of the concerns mentioned in this review — including those about hours, breaks, or scheduling — were ever raised or escalated through our open-door process at the time.
As part of our ongoing commitment to transparency and communication, we will also be revisiting our internal escalation process with the team to ensure everyone understands how to bring forward workplace issues effectively. If you’d like to discuss your experience in more detail, we encourage you to reach out directly to HR at alex@bodyenergyclub.com or contact your management team. This will allow us to address your specific concerns promptly and appropriately.
We appreciate your contributions during your time with us and wish you the best in your future endeavors.
— Body Energy Club Human Resources