Best People to Work With - Customer Support Representative Bookmark Employee Review

5.0
14 Feb 2023
Recommend
CEO approval
Business outlook

Pros

This company has the best team ever.

Cons

No cons whatsoever so far.

Explore other reviews about Bookmark

1.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

There are none, they are terrible people.

Cons

Working for owners was the biggest con

1.0
31 May 2022
Recommend
CEO approval
Business outlook

Pros

There's alot this company needs to fix

Cons

Management is failing grade in their technical skills and operational abilities. They will blame their poor decision making on their employees, by constantly stopping and start projects, wasting precious time and resources, and failing to advance business goals. They won't listen or take outside advice, and there's a complete lack of focus. They will take on far too projects many at once that they don't have the knowledge to execute on. Turnover at the company is a complete mess. There was 100% turnover in staff over the last year. Roles are were vacated and then refilled as the latest project or idea didn't work out, or if the CEO was in a bad mood that day. There's no opportunities for learning. In fact, if you emulate how they operate it would be best to unlearn your experience with this company. Management can't explain how you will advance your career in this company. The office vibe is bad, and they are going in the opposite trend when it comes to work from home and how tech companies are run with more flexibility. Seems like the owners just want to hire a slate of assistants, to be at the whim of their beck and call. Compensation levels are not up to par with other software companies. The technology and IT team are an outsourced third party company in eastern europe and have their own rigid way of working. They can never hit their delivery dates, the software is always "buggy" and everything runs through a single person. They aren't keeping up with modern technology and leadership just keep adding random feature based on what they want to copy with competitors or copy from open source projects.

2
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