Work from home perks overshadowed by lack of transparency - Customer Service Representative (CSR) II Boost Mobile Employee Review

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home equipment provided

Cons

No transparency no room to grow

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Boost Mobile Response
1d
We appreciate you sharing your thoughts regarding your time with us. It is great to hear that you found the provided work from home equipment beneficial to your setup. However, it is disheartening to learn about your frustrations regarding transparency and career growth. We are fully committed to fostering a supportive environment where our team members can thrive and build fulfilling careers. Because we take your feedback seriously and want to ensure your concerns are thoroughly addressed, we would love the opportunity to better understand your specific situation. Please feel free to reach out to our team at peopleoperations@dish.com so we can discuss this further.

Explore other reviews about Boost Mobile

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Fun job, fair pay, get to meet alot of people.

Cons

Customers can stress you a little bit

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Boost Mobile Response
4mo
We are delighted to hear that you find your role enjoyable and that our compensation meets your expectations for a fair and rewarding experience. Building a workplace with a pleasant environment and the chance to interact with a diverse range of people is something we take great pride in, and it is wonderful to see those aspects reflected in your daily life here. While we are glad the atmosphere is a highlight for you, we also recognize that customer interactions can occasionally be a source of pressure. We are constantly looking for ways to better support our team members in managing these stressful moments to ensure the work remains as fulfilling as possible. Your feedback is vital as we continue to refine our training and support systems to foster a consistently positive workspace for everyone.
4.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many ways to boost commissions

Cons

Bad if unable to meet goals

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