Pros
Boostability has decent benefits, and a lot of the positions have flexible work hours, which can be nice for work/life balance. They also make an honest effort to make sure that all the members of each team have the opportunity to spend time together and get to know each other. If you value interpersonal relationships with your coworkers above anything else, Boostability might be a good fit for you. Management does seem to genuinely believe in the importance of the services they provide to their customers as well.
Cons
The expectations are high, but the pay, raises, and bonuses are all quite low (there are full-time employees who do not meet the minimum income requirements to rent a one-bedroom apartment in the area). The pay (at least for some positions) is far below the national average for the type of work. Additionally, Boostability does not offer raises that keep up with inflation. There are biannual performance reviews, and the rubric has the equivalent of an A++, yet management does not reward their employees for meeting these near impossible standards. For some perspective: I have received higher raises from fast food jobs than I got at Boostability (after the same length of employment and after similarly positive performance reviews). Essentially, Boostability does not walk the talk. If management did not spend so much time bragging about how much they donate to charity, how healthy their company culture is, and how good their benefits are, I would not have an issue with how they handle employee wages.