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Boston Public Library

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Beautiful work environment but challenging patron issues - Reference Librarian Boston Public Library Employee Review

3.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful place to work if you’re in Copley I was able to move to various departments Job was easy

Cons

I would never take a book out from there. People experiencing homelessness are unfortunately unsanitary and they handle the books all day. There can be problematic patrons bc it is a big city library. You’ll see a lot of mental illness.

Explore other reviews about Boston Public Library

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great people to work with

Cons

low pay considering the time.

4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Even on the worst day, I wouldn't want to work anywhere else. It is a big enough system that if you don't fit in one area, there is room to move.

Cons

A lot of people are not prepared for an urban public library that is free to all. Anyone can come in the building, and they do. That can be very stressful and people who have no distress tolerance should not work here.

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